Integrated Ombudsman Scheme, 2021 Click here to access the Integrated Ombudsman Scheme, 2021.
Customer Education On SMA/NPA INTRODUCTION On November 12, 2021, the Reserve Bank of India (RBI) issued “Prudential Norms on Income Recognition, Asset Classification, and Provisioning concerning Advances – Clarifications,” intended to be read in conjunction with Master Circular on Prudential Norms on Income Recognition, Asset Classification, and Provisioning concerning Advances dated October 1, 2021. MORE DETAILS For detailed information, kindly refer the RBI Circular: According to the recent RBI guidelines on the classification of accounts effective from November 12, 2021, loan accounts will now be mentioned/flagged as Special Mention Account (SMA) or Non-Performing Asset (NPA) on a daily basis instead of at month-end. To prevent classification as SMA/NPA and to avoid any impact on your credit score, we urge you to settle your dues on or before the due date. Click here for additional details.
List of Active Collection vendors: We have in house collection team. No tie up with outside vendors for collection.
